Error trying to create Android User from Desktop

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Error trying to create Android User from Desktop

Postby b2b » Mon Oct 25, 2010 8:23 am

I posted this is the Android area but got no response, so I'm reposting it here since I guess it's Windows specific. I'm running Windows 7 - 64 bit.

I ordered and downloaded the newest Windows HandBase Professional Desktop 4.2.0. During the installation while following the instructions to sync with my Droid I received an error when I entered a user name for the Droid. I tried deleting the name so I could start over and it won't delete it. The user name shows up as a bunch of gibberish. I looked on the forum for this problem, but couldn't find any reference to it.

I get an "Error Window" with the following message in it: " Error: Cannot create the New users settings for this device"

Likewise I can't delete the gibberish which appears in the Manage Android Users window, something like this: |xwL[Android] in the Select A User drop-down.

I uninstalled it and tried re-installing it and get the same "Error Window" each time.
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