Handbase not synching with palm os

Discuss the HanDBase for Windows Desktop program, conduits, and add-ons.

Handbase not synching with palm os

Postby abdunnur » Thu Jan 21, 2010 1:07 pm

Have been using Handbase for palm OS on a windows platform and Handbase V 4.1.5
Recently I have been unable to synch handbase. The sync process stalls while trying to sync Handbase.
Dave
abdunnur
 
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Re: Handbase not synching with palm os

Postby dhaupert » Fri Jan 22, 2010 4:17 pm

Hi there,

Sorry to hear this. We have an option to enable debug logging, which can tell us where and why it's stalling. Here's the info:

http://www.ddhsoftware.com/knowledgebase.html?read=360

Once you get the log file, you can send it to support:

http://www.ddhsoftware.com/supportform.html
dhaupert
 
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