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firing up the trial version

PostPosted: Sat Feb 08, 2014 7:44 pm
by tomsln
Hi,
I have downloaded handbase4plusiphonedemo.dmg, the mac desktop version for a trial look.

when I run it, it asks for a licence key, which I don't have. If I click cancel on the licence request box, the program terminates.

Any help on running the trial would be most appreciated since I am keen to move from Bento and get a better version of my vegetable garden database up and running.

My system is mac os 10.9.1 iMac

Re: firing up the trial version

PostPosted: Sun Feb 09, 2014 10:26 am
by Brian_Houghton
Hello,

Thanks for writing. Please download a new copy of the demo as we temporarily had a problem but it should now be fixed.

Sent from my Nexus 7 using Tapatalk HD

Re: firing up the trial version

PostPosted: Thu Feb 20, 2014 9:01 am
by theercs
I downloaded the trial this morning with the same result... it's asking for a Registration Code that I don't have...

Re: firing up the trial version

PostPosted: Thu Feb 20, 2014 7:50 pm
by dhaupert
My sincere apologies- we did have and fix a problem with the desktop only version on Mac and it turns out the problem existed on the plus upload as well. I just fixed and reuploaded the installer (and verified it's working!). Let me know if you encounter any further difficulties!

Re: firing up the trial version

PostPosted: Thu Feb 20, 2014 10:38 pm
by theercs
Got it working! Thanks so much!

Re: firing up the trial version

PostPosted: Sat Jun 07, 2014 4:09 pm
by catrose
I have the same problem: It's asking for a code I don't have. Mac 10.8.5

Re: firing up the trial version

PostPosted: Mon Jun 09, 2014 6:23 pm
by dhaupert
Hi,

This problem was addressed a while ago and the fix was uploaded so you shouldn't be having this problem any longer. If you are, please contact support@ddhsoftware.com and we'll try to figure out what's going on!