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Opening PDB File from Google Drive

PostPosted: Wed Sep 25, 2013 11:19 am
by kbhom
When I try to open PDB files from Google Drive on the iPad (iOS 6.1.3, HDB 4.9.0), HDB is not an option. It is an option on the iPhone (iOS 7, HDB 4.9.0).

Is this Google Drive problem an iOS 6 issue, iPad issue, HDB 4.9.0 issue or something else?

Also, the HDB 4.9.02 update does not show up on my iPad (App Store > Updates), but I was able to update the iPhone to iOS 7.0.1 and HDB 4.9.02. Opening files from Google Drive on the iPhone has not been an issue.

Thank you,
Brian

Re: Opening PDB File from Google Drive

PostPosted: Wed Sep 25, 2013 11:44 am
by dhaupert
Hi Brian,

Thanks for your post. Is it possible that you have Microsoft Skydrive on that device? I ask because after a lot of sleuthing, I determined that the MS Skydrive program declares the PDB file format (along with just about every possible format) as their own. They wanted to accept all sorts of file types, but they did it the wrong way and because they declared the UTI type for PDB to be something else, HanDBase was not recognizing it. And it was honestly kind of a crap shoot as to whether an iPad or iPhone would choose our UTI declaration or theirs as the right one- not sure how it determined that. But in 4.9.02 I added (grudgingly) the incorrect MS UTI type to our app so that we will still show even in the case of that app being installed.

The iPad version wasn't approved yet even though it was submitted at the same time as the iPhone one. I guess they have less people approving iPad apps or something!

At any rate, if you'd like to try deleting Skydrive, it may start showing up. Of course, if you don't have Skydrive, please let me know- maybe someone else is doing the same thing!

Re: Opening PDB File from Google Drive

PostPosted: Wed Sep 25, 2013 2:22 pm
by kbhom
Yes, I do have SkyDrive on the iPad. Deleted it and I can now open PDB files from Google Drive.

Interestingly, I reinstalled SkyDrive and HanDBase continues to work with Google Drive.

I saw the bug fix notes, but interpreted the Sky Drive fix was to allow opening from Sky Drive. Didn't think it would interfere with opening from Google Drive.

Appreciate the speedy response.

Thank you,
Brian

Re: Opening PDB File from Google Drive

PostPosted: Mon Jun 13, 2016 11:10 am
by kbhom
It has been a while since I have needed to open a HDB file from Google Drive, but this issue has resurfaced on my iPhone (iOS 9.3.2, HDB 4.9.063, Google Drive 4.10.42227). HanDBase does not appear as an option for opening PDB files. Any ideas?

TIA,
Brian

Re: Opening PDB File from Google Drive

PostPosted: Wed Jun 15, 2016 10:51 pm
by ddhsoftwareadmin
kbhom wrote:It has been a while since I have needed to open a HDB file from Google Drive, but this issue has resurfaced on my iPhone (iOS 9.3.2, HDB 4.9.063, Google Drive 4.10.42227). HanDBase does not appear as an option for opening PDB files. Any ideas?

TIA,
Brian


Hi,

Thanks for your question. Each app has to support what extensions it supports for export and import. We have all the extensions for PDB files to handle the incoming ones, but can't control what other apps are set up for in terms of exporting. Unfortunately it seems that Google is not sending the PDB file in an extension that we can open at the time. I will try to do some research and see if I can add an extension type that will handle their export in a future version. Sorry for the inconvenience!