Vanishing database on ipad

Discussions for the HanDBase for iPad and it's conduits and desktop add-ons

Vanishing database on ipad

Postby drdjdiamond » Wed Dec 17, 2014 7:54 pm

I just had a database vanish, though the name is still there and it shows that it has 805 records (which is about right). All the field labels are gone, and all the data. Backing it up via Desktop connect yields a completely empty CSV file.

This is a simple, 5-field database that I’ve been using for a couple of years without any problems. I use it almost every day. All other databases on the ipad are still there, though I don’t use the others very often.

HanDBase version 4.9.063, iOS 8.1 on ipad 2.
This version of HanDBase is actually for iphone, and I had been using it there for several years. When I bought the ipad and first synced it with iTunes, it automatically put HandBase on the ipad, and I’ve been using it that way without any problem.

Is there any way I might retrieve the data? And understand what happened so it won’t happen again?
Thanks.
drdjdiamond
 
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Re: Vanishing database on ipad

Postby Brian_Houghton » Tue Dec 23, 2014 10:28 am

Hi,

I think we have visited via email and I've recovered the lost file for you, but in case I'm mistaken please get in contact with me at support@ddhsoftware.com
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
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Joined: Wed May 20, 2009 8:30 am


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