Can I transfer associated forms from old iPad to new?

Discussions for the HanDBase for iPad and it's conduits and desktop add-ons

Can I transfer associated forms from old iPad to new?

Postby Lpshiner » Thu Aug 18, 2016 6:49 pm

Hello,
Just bought a new iPad pro and transferred all my databases from the old iPad mini to the new one via desktop connect with little problem (except for one database which won't work now and causes the app to crash....) but now I see that my forms I had carefully written to go with most of the databases don't seem to be there. Is there some way to salvage those? How can I transfer them?
Thanks
Lynn
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Re: Can I transfer associated forms from old iPad to new?

Postby Lpshiner » Sun Aug 21, 2016 1:32 pm

More info: Apparently the problem is that the new ipad isn't recognizing that I have the previously purchased "Forms" add on.... The forms files are present on the old iPad, but not on the new one. When I go into Database properties > forms on the new iPad, in a database that ought to have an associated form, I get the prompt to purchase the Forms add on..... how can I let it know I already have purchased that?
PS- I did a test where I emailed the one of the forms files to myself, and opened it with Handbase, and it then worked properly... but will I b be able to write any new forms??
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Re: Can I transfer associated forms from old iPad to new?

Postby Brian_Houghton » Sat Aug 27, 2016 10:06 am

Hi,

Sounds like you need to restore your forms purchase on the new iPad. To do so, follow these steps:

- open a database
- while viewing the list of records, tap the button in the lower right corner
- choose Database Properties
- choose Forms
- when the screen refreshes, scroll down and choose to restore your purchase

Hope this helps.

Kind regards,
Brian Houghton, DDH Software
Twitter: @HanDBase
Kind Regards,
Brian Houghton, DDH Software
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