Page 1 of 1

Can I transfer associated forms from old iPad to new?

PostPosted: Thu Aug 18, 2016 6:49 pm
by Lpshiner
Hello,
Just bought a new iPad pro and transferred all my databases from the old iPad mini to the new one via desktop connect with little problem (except for one database which won't work now and causes the app to crash....) but now I see that my forms I had carefully written to go with most of the databases don't seem to be there. Is there some way to salvage those? How can I transfer them?
Thanks
Lynn

Re: Can I transfer associated forms from old iPad to new?

PostPosted: Sun Aug 21, 2016 1:32 pm
by Lpshiner
More info: Apparently the problem is that the new ipad isn't recognizing that I have the previously purchased "Forms" add on.... The forms files are present on the old iPad, but not on the new one. When I go into Database properties > forms on the new iPad, in a database that ought to have an associated form, I get the prompt to purchase the Forms add on..... how can I let it know I already have purchased that?
PS- I did a test where I emailed the one of the forms files to myself, and opened it with Handbase, and it then worked properly... but will I b be able to write any new forms??

Re: Can I transfer associated forms from old iPad to new?

PostPosted: Sat Aug 27, 2016 10:06 am
by Brian_Houghton
Hi,

Sounds like you need to restore your forms purchase on the new iPad. To do so, follow these steps:

- open a database
- while viewing the list of records, tap the button in the lower right corner
- choose Database Properties
- choose Forms
- when the screen refreshes, scroll down and choose to restore your purchase

Hope this helps.

Kind regards,
Brian Houghton, DDH Software
Twitter: @HanDBase