sync setup not there

Discussion of the version of HanDBase that runs on the iPhone and iPod touch devices. This includes the synchronization conduits as well.

sync setup not there

Postby Dale » Thu Feb 21, 2013 11:06 pm

I have a newer computer with MS Vista on it. Downloaded the new HanDBase desktop, and at the end of the install after you click Finish a page is supposed to come up allowing you to setup you iPhone for syncing. It did not show up is there another way to set up a iPhone sync.

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Re: sync setup not there

Postby dhaupert » Fri Feb 22, 2013 12:12 pm

Hi Dale,

Thanks for your post and question. There is a possibility you downloaded a HanDBase Desktop installer which doesn't have the conduit in it. That would explain why there was no conduit auto-launched at the end. Please double check as you probably want the version with the conduit since you're looking to sync. It's called HandBase Plus, Professional or Enterprise (depending on which package you bought). If you see that under your account try installing the latest of those instead.

Barring that, you can initiate and get to the sync via the Devices menu bar item from within the HanDBase Desktop itself. Under there you should see the iPhone/iPad/iPod touch users there and you can launch into the conduit if it's installed!
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