by Brian_Houghton » Fri Nov 07, 2014 6:27 am
Hi Jason,
Thanks for writing.
Glad you are getting along well with HanDBase minus the sync issue for the second iPhone.
The first thing I want you to do is to be able to get your data from the second, non syncing iPhone to the first, syncing iPhone, so you can upload to the computer.
Please do the following:
- On the second, non syncing iPhone, open HanDBase to the database selection screen
- Tap the ... button to the lower right of the database name
- When the row of management options appears tap the email option and choose to send in HanDBase (PDB) format
- Address the outgoing email to an address you check on the first phone and send
- On the first iPhone, check your email
- Open the message with the database
- Tap on the database
- Choose to Open in HanDBase
When prompted you will be able to select to merge the two databases. Do this and then sync the iPhone with your computer so your database gets backed up and you can print it.
Now back to the iPhone that won't sync. I would like to see a copy of the sync log. On the computer this is found by opening the Documents folder and then the HanDBase folder. Within the HanDBase folder is a folder named after the iPhone. Open it and you will find a file titled HanDBaseSync.log. Attach that file to your reply, please.
Kind Regards,
Brian Houghton, DDH Software