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Transfer Database from iPhone

PostPosted: Sat Nov 08, 2014 11:30 am
by egertoni
Apologies in advance for what is probably a simple question answered elsewhere (though my search efforts haven't turned up what I need).

I have HanDBase for iPhone Version 4.9.063 on my phone and HanDBase Desktop Version 4.1.5d on my PC. Is there a way to get a database (whole thing, not just the records) I created on my iPhone to my PC version of HanDBase? As far as I can tell, neither of my versions of HanDBase (iPhone or PC) has the conduit function. Do I need to upgrade one or the other version of HanDBase to be able to make the transfer? Thanks.

Re: Transfer Database from iPhone

PostPosted: Mon Nov 10, 2014 6:44 am
by Brian_Houghton
Hi,

You can upgrade to HanDBase Plus via the HanDBase Upgrade Wizard within your account at http://www.ddhsoftware.com/download.html
Using the option to upgrade to a more powerful package will allow you to purchase the Plus addon, which has the conduit, at a discounted price. After upgrading, download the installer and run it on your computer, using the default prompts. At the end you will be guided through setting up a sync partnership.

Alternately, you can email the file from the database selection screen using these steps:

- Tap the ... button to the lower right of the database name
- On the row of management options, tap the email button
- When prompted agree to send the HanDBase PDB file
- Address the outgoing email and send

Re: Transfer Database from iPhone

PostPosted: Mon Nov 10, 2014 3:28 pm
by egertoni
Thank you, Brian Houghton.

The content of his reply above was largely duplicated in a direct email to me after I submitted this same question to DDH Support. I appreciate his time and patience. Unfortunately, I had less patience with how long it took (over two days) to moderate and post my submission of this topic to the forum. Hence my appeal directly to Support.