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My Sync crashes, using iPhone

PostPosted: Sat Oct 10, 2015 7:53 am
by mrnotorious
I have a problem on iPhone and it's that my sync crashes when I'm using HanDBase. Can anyone help?

Re: My Sync crashes, using iPhone

PostPosted: Sat Oct 10, 2015 10:37 am
by dhaupert
Hi there,

Thanks for your post. When a crash happens during a sync, there is a breadcrumb trail we can follow to try to see why it is crashing. When you go to the sync screen there is a View Sync Log option. If you'd like to email a copy of that (ie, copy and paste) to support@ddhsoftware.com we can take a look and offer some suggestions to try. You could also post it here if you'd like!