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New HDB crashes on iPad & iPhone 5S

PostPosted: Tue Jan 16, 2018 2:24 pm
by LocoDriver
iPad Mini 2 / iPhone 5S / both running IOS 10.3.3

After installing new HDB on each, the app opens but upon selecting any database, the app immediately crashes (all DBs synced to desktop and each other before update). Have reset the devices but app still crashes. All other functions seem to work OK (sync, etc.).

Thanks.

--- Tom M.

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Tue Jan 16, 2018 10:01 pm
by ddhsoftwareadmin
Hi Tom,

Thanks for your post - very sorry for the issues you're reporting. I am uploading new builds right now to correct the crashing. Of course it takes a few days for Apple to review and approve but as soon as they do the fix will be live and you can be up and running again.

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Tue Jan 16, 2018 10:28 pm
by Linus
Just wanted to confirm that this is happening on my iPhone 5s, which is still on IOS 10.3.3 as well.
Everything was working fine today until I uploaded the new update... should have looked here first :cry:

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Tue Jan 16, 2018 10:44 pm
by ddhsoftwareadmin
Linus wrote:Just wanted to confirm that this is happening on my iPhone 5s, which is still on IOS 10.3.3 as well.
Everything was working fine today until I uploaded the new update... should have looked here first :cry:


If you'd like to get a beta of either or both versions, I can get you set up with that pretty quickly. I've submitted the updates to both Testflight (beta testing) and App Store. Generally Testflight will be ready much quicker (though I have seen the App Store reviews beat their own beta before, which is really odd!). Anyway, if you'd like to have access to the beta with the fix please email me at dhaupert@ ...

Thanks and sorry again for the inconvenience!

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Wed Jan 17, 2018 12:53 am
by kbhom
I'm using an iPhone 5s with iOS 9.3.5. Will I have issues with the new update?

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Thu Jan 18, 2018 3:14 pm
by LocoDriver
Latest update (4.9.075) fixes this problem on both my iPad Mini & iPhone 5S, both running ios 10.3.3. Thank you HanDBase!

--- Tom M.

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Fri Jan 19, 2018 9:20 am
by LeifBry
Linus wrote:Just wanted to confirm that this is happening on my iPhone 5s, which is still on IOS 10.3.3 as well.
Everything was working fine today until I uploaded the new update... should have looked here first :cry:


Literally exactly what happened to me too. I'm also on 5s. It's not the biggest of deals, but I like the app and I want to use it. Any ETA for the fix?

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Fri Jan 19, 2018 10:45 am
by ehart
ddhsoftwareadmin wrote:Hi Tom,

Thanks for your post - very sorry for the issues you're reporting. I am uploading new builds right now to correct the crashing. Of course it takes a few days for Apple to review and approve but as soon as they do the fix will be live and you can be up and running again.


Got the update. A Happy Camper again. Thanks.

Earnest


Sent from my iPhone using Tapatalk

Re: New HDB crashes on iPad & iPhone 5S

PostPosted: Sat Feb 03, 2018 1:59 pm
by ddhsoftwareadmin
LeifBry wrote:
Linus wrote:Just wanted to confirm that this is happening on my iPhone 5s, which is still on IOS 10.3.3 as well.
Everything was working fine today until I uploaded the new update... should have looked here first :cry:


Literally exactly what happened to me too. I'm also on 5s. It's not the biggest of deals, but I like the app and I want to use it. Any ETA for the fix?


Sorry I didn't see your message in the queue- this has been fixed for a bit now, please let me know if you have any issues!