Desktop Connect will not download images.zip

Discussion of the version of HanDBase that runs on the iPhone and iPod touch devices. This includes the synchronization conduits as well.

Desktop Connect will not download images.zip

Postby anna112 » Tue Feb 27, 2018 8:12 pm

Hi,

The first few times I did the Desktop Connect, the images.zip file downloaded just fine. Now I am unable to download the images.zip archive of photos (taken with iPhone camera). There are 624 records (images) in there that I need to download for a job I completed. After it tries for a few minutes, I get an error "this site cannot be reached. <url> refused to connect. ERR_CONNECTION_REFUSED". This has happened on both my laptop and my desktop computers. I am able to download database and csv files, but not the images.

I tried doing File Sharing in iTunes, but I cannot open or save the HanDbase folder there.
All of the file extraction/porting software I've researched only downloads photos from phone, but none will go into HanDbase to access photos.

Can anyone help?
anna112
 
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