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Synch Problem Update

PostPosted: Mon Jan 06, 2014 5:49 pm
by CaptainDave
I was getting nowhere with trying to get my phone to synch, so I uninstalled the application, deleted all the program files. and downloaded a fresh copy. Now that it is installed, the Iphone identity comes up with about 4 special characters followed by Iphone/ipod in the devices window. When I try to establish the Iphone again I get the message (Unable to install Iphone/Ipod sync and user settings. Perhaps handibase for Iphone is not installed.

Help!! Where does that bogus device name come from?