For HanDBase related topics that are not specific to one platform.


Postby LeslieAnnD » Tue Oct 07, 2014 9:29 pm

The password I assigned a HanDBase data base all of the sudden stopped working.

The Password you entered was incorrect

I have been using it for years and the data base contains all my passwords. How can I break into my data base please?

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Joined: Tue Oct 07, 2014 9:24 pm

Re: Password

Postby dhaupert » Wed Oct 08, 2014 10:57 am

Hi Leslie,

Usually when this happens it's because the database has gotten corrupted. With several hundred thousand users, we hear from about 3-5 a year where this happens, so it's not frequent, but it has indeed happened before. Certainly not something you want to hear-hopefully you've done backups or syncs recently and can try simply restoring one of the older versions?

Were you using encryption or just the password required setting for the database?
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