Black free text fields since iOS 8 update

For HanDBase related topics that are not specific to one platform.

Black free text fields since iOS 8 update

Postby Scottjd » Thu Oct 16, 2014 4:41 am

What's happened to HanDbase since the ios8 update last week?? The fee text fields are black when I try to enter data, I can't see what I am typing. Makes it very hard to enter new data. I've emailed the support website twice since this Robles started and get zero response.
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Re: Black free text fields since iOS 8 update

Postby Brian_Houghton » Thu Oct 16, 2014 5:52 am

Hi,

First, sorry to hear of the no response to support. I have responded to each email. What address did you send the email to and did you receive a response indicating your email had been received and was being processed?

Regarding the issue with the text entry, please make sure you have updated HanDBase to 4.9.062 as this should resolve the issue with data entry for you. The update is free and is available in the App Store.
Kind Regards,
Brian Houghton, DDH Software
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Re: Black free text fields since iOS 8 update

Postby Scottjd » Thu Oct 16, 2014 7:19 am

The latest update in the App Store is the 061 version, nothing about 062.
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Re: Black free text fields since iOS 8 update

Postby dhaupert » Thu Oct 16, 2014 8:01 am

That's actually the same one- iPhone version is 061 and iPad version is 062. I had to resubmit a slightly changed build for an iPad bug that did not effect iPhones, hence the differing version numbers.

Are you running iOS8 on your device or iOS7?
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Re: Black free text fields since iOS 8 update

Postby Scottjd » Fri Oct 17, 2014 6:31 am

I'm running iOS 7.1.2
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Re: Black free text fields since iOS 8 update

Postby dhaupert » Fri Oct 17, 2014 8:26 am

Hi Scott,

Indeed when I addressed the bug that was occurring in iOS8 that had the same behavior as what you described, the fix was to change some of the keyboard size logic to match the iOS8 behavior. Unfortunately that broke anything prior to iOS8 and hence why you're now seeing the issue. I'm going to put in some code to behave the original way for iOS7 users and the new way for iOS8 and submit that today. Hopefully it will be approved more quickly but you can work in Portrait mode in the meantime, or update to iOS8 and the problem will be gone as well!

Sorry for the inconvenience.
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Re: Black free text fields since iOS 8 update

Postby Scottjd » Fri Oct 17, 2014 10:38 am

Ok thx
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