Sync failing, connection issues, log error

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Sync failing, connection issues, log error

Postby zakamon » Tue Jan 05, 2010 1:48 am

It's worked so well for so long. Thanks for the memories. But now we're having issues. It turns out the my .pdb files have not been syncing since last October. Possibly related is ActiveSync telling me on several occaisions that my device connection has been disabled. It appears to work again when I re-enable the connection, but not for the .pdb files, as it turns out.
Here's the log file:
ActiveSync for user: WM_Vay-chee
Synchronization started on Mon Jan 04 07:53:45 PM
Warning: device not properly identified. Multi-device syncing may be a problem.
2010-01-04 19-53-39: HanDBase error syncing 'Play_HDF':
- Could not read handheld database
2010-01-04 19-53-40: HanDBase error syncing 'ActCount':
- Could not read handheld database
2010-01-04 19-53-40: HanDBase error syncing 'Hours':
- Could not read handheld database
2010-01-04 19-53-41: HanDBase error syncing 'PlayWithDates':
- Could not read handheld database
2010-01-04 19-53-41: HanDBase error syncing 'MilesSubmitted':
- Could not read handheld database
2010-01-04 19-53-41: HanDBase error syncing 'MilesTry_HDF':
- Could not read handheld database
2010-01-04 19-53-42: HanDBase error syncing 'ActCount_HDF':
- Could not read handheld database
2010-01-04 19-53-42: HanDBase error syncing 'MilesSubmitted _HDF':
- Could not read handheld database
2010-01-04 19-53-43: HanDBase error syncing '3Mile_HDF':
- Could not read handheld database
2010-01-04 19-53-43: HanDBase error syncing 'Hours_HDF':
- Could not read handheld database
2010-01-04 19-53-43: HanDBase error syncing 'MileSmile':
- Could not read handheld database
2010-01-04 19-53-44: HanDBase error syncing 'Changed Copy Of Hours':
- Could not read handheld database
2010-01-04 19-53-44: HanDBase error syncing 'YoYoGas':
- Could not read handheld database
2010-01-04 19-53-44: HanDBase error syncing 'YoYoGas_HDF':
- Could not read handheld database
2010-01-04 19-53-44: 0 HanDBase databases synchronized (v3.51)
Synchronization ended on Mon Jan 04 07:53:45 PM

So...what are we talking here? Thanks!
zakamon
 
Posts: 1
Joined: Tue Jan 05, 2010 1:38 am

Re: Sync failing, connection issues, log error

Postby dhaupert » Tue Jan 05, 2010 12:49 pm

Hi there,

It appears that perhaps you upgraded to Vista or Windows 7 in October? I ask because the error messages indicate problems with communicating with the device. I can also see you're using v3.51 which is a version not compatible with either of the above OS. If this is the case, you may wish to consider upgrading to the latest and greatest 4.0 version. There are trial versions available and there is a special upgrade price in your registered user's page:
http://www.ddhsoftware.com/download

Let me know!
dhaupert
 
Posts: 4111
Joined: Tue May 26, 2009 11:51 am


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