by Brian_Houghton » Fri Jan 18, 2013 6:53 am
Hi,
I am sorry to read of the trouble you have experienced with your sync. Please post the text of your most recent sync from out of your sync log, as it should provide insight into what is causing it to fail. In order to find the log, open your computer's file explorer to the .../Documents/HanDBase directory. Find and open the folder named after your handheld partnership. Then find the file titled HanDBaseSync.log, open it, scroll to the bottom till you find the start of the most recent sync and select/copy/paste the most recent entry.
I'll review it and get back to you with a solution to your sync issues.
Sent from my Nexus 7 using Tapatalk 2
Kind Regards,
Brian Houghton, DDH Software