Can't sync from iPhone to Mac

Discuss HanDBase running on Mac OSX computers, as well as conduits.

Can't sync from iPhone to Mac

Postby filbertguy » Fri Jan 18, 2013 6:03 am

For some reason I can't sync from the iPhone app to my Mac desktop version. Changes in the data file that I make on the desktop version sync fine to the iPhone, but not back from the iPhone to the desktop. I've gone into the sync settings screen on the desktop version where my default sync setting is set as two-way sync. I changed the setting to one-way Handheld > Desktop Sync, and even Handheld > Desktop Overwrite, but no matter what setting I try, the data refuses to migrate over from the iPhone to the desktop. Any suggestions??
filbertguy
 
Posts: 7
Joined: Sat May 23, 2009 12:52 pm

Re: Can't sync from iPhone to Mac

Postby Brian_Houghton » Fri Jan 18, 2013 6:53 am

Hi,

I am sorry to read of the trouble you have experienced with your sync. Please post the text of your most recent sync from out of your sync log, as it should provide insight into what is causing it to fail. In order to find the log, open your computer's file explorer to the .../Documents/HanDBase directory. Find and open the folder named after your handheld partnership. Then find the file titled HanDBaseSync.log, open it, scroll to the bottom till you find the start of the most recent sync and select/copy/paste the most recent entry.

I'll review it and get back to you with a solution to your sync issues.

Sent from my Nexus 7 using Tapatalk 2
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Can't sync from iPhone to Mac

Postby filbertguy » Fri Jan 25, 2013 12:04 pm

Thanks for responding Brian. Sorry I'm just seeing this now, but for some reason I never got the email notification that a response had posted.

Anyway, I'm pasting a large portion of the log below -- four separate sync attempts -- since the were basically all part of the same effort within 15 minutes or so on January 18th.

Thanks in advance for any light you can shed on this issue.

All best, Al

-----------------------------------------------------------------------------------
01-18-2013 05:33: Synchronizing with User: ALK iPhone
01-18-2013 05:33: Version: 4.46
01-18-2013 05:33: Backing up new images on ALK iPhone...
01-18-2013 05:33: Backed up 0 images
01-18-2013 05:33: Backing up Forms on ALK iPhone...
01-18-2013 05:33: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Checkbook v3_HDF.PDB
01-18-2013 05:33: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/EZShop_HDF.PDB
01-18-2013 05:33: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Movie JukeBox_HDF.PDB
01-18-2013 05:33: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Password Keeper_HDF.PDB
01-18-2013 05:33: Backed up 4 Form Files
01-18-2013 05:33: Database: Checkbook v3 Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: Checkbook v3...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Checkbook v3...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Checkbook v3...OK
01-18-2013 05:33: Syncing with Desktop Database: Checkbook v3...
01-18-2013 05:33: Syncing with Desktop Database: Checkbook v3...OK
01-18-2013 05:33: File not Changed: Checkbook v3...
01-18-2013 05:33: Database: Customer List Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: Customer List...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Customer List...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Customer List...OK
01-18-2013 05:33: Syncing with Desktop Database: Customer List...
01-18-2013 05:33: Syncing with Desktop Database: Customer List...OK
01-18-2013 05:33: File not Changed: Customer List...
01-18-2013 05:33: Database: EZShop Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: EZShop...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: EZShop...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: EZShop...OK
01-18-2013 05:33: Syncing with Desktop Database: EZShop...
01-18-2013 05:33: Syncing with Desktop Database: EZShop...OK
01-18-2013 05:33: File not Changed: EZShop...
01-18-2013 05:33: Database: FC Intern DB (Kirk) Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: FC Intern DB (Kirk)...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...OK
01-18-2013 05:33: Syncing with Desktop Database: FC Intern DB (Kirk)...
01-18-2013 05:33: Syncing with Desktop Database: FC Intern DB (Kirk)...OK
01-18-2013 05:33: Saving Changes to iPhone: FC Intern DB (Kirk)...
01-18-2013 05:33: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone/FC_Intern_DB_(Kirk).PDB to iPhone..
01-18-2013 05:33: Saving Changes to iPhone: FC Intern DB (Kirk)...OK
01-18-2013 05:33: Database: Movie JukeBox Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: Movie JukeBox...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Movie JukeBox...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Movie JukeBox...OK
01-18-2013 05:33: Syncing with Desktop Database: Movie JukeBox...
01-18-2013 05:33: Syncing with Desktop Database: Movie JukeBox...OK
01-18-2013 05:33: File not Changed: Movie JukeBox...
01-18-2013 05:33: Database: Password Keeper Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: Password Keeper...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Password Keeper...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Password Keeper...OK
01-18-2013 05:33: Syncing with Desktop Database: Password Keeper...
01-18-2013 05:33: Syncing with Desktop Database: Password Keeper...OK
01-18-2013 05:33: File not Changed: Password Keeper...
01-18-2013 05:33: Database: Time Billing Detail Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: Time Billing Detail...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Time Billing Detail...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Time Billing Detail...OK
01-18-2013 05:33: Syncing with Desktop Database: Time Billing Detail...
01-18-2013 05:33: Syncing with Desktop Database: Time Billing Detail...OK
01-18-2013 05:33: File not Changed: Time Billing Detail...
01-18-2013 05:33: Database: Time Billing Sync Mode: Synchronize
01-18-2013 05:33: Synchronizing Database: Time Billing...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Time Billing...
01-18-2013 05:33: Getting iPhone Database To Sync with Desktop: Time Billing...OK
01-18-2013 05:33: Syncing with Desktop Database: Time Billing...
01-18-2013 05:33: Syncing with Desktop Database: Time Billing...OK
01-18-2013 05:33: File not Changed: Time Billing...
01-18-2013 05:33: Sync Complete
01-18-2013 05:33: -----------------------------------------------------------------------------------
01-18-2013 05:36: Synchronizing with User: ALK iPhone
01-18-2013 05:36: Version: 4.46
01-18-2013 05:36: Backing up new images on ALK iPhone...
01-18-2013 05:36: Backed up 0 images
01-18-2013 05:36: Backing up Forms on ALK iPhone...
01-18-2013 05:36: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Checkbook v3_HDF.PDB
01-18-2013 05:37: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/EZShop_HDF.PDB
01-18-2013 05:37: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Movie JukeBox_HDF.PDB
01-18-2013 05:37: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Password Keeper_HDF.PDB
01-18-2013 05:37: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone
01-18-2013 05:37: Backed up 5 Form Files
01-18-2013 05:37: Database: Checkbook v3 Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: Checkbook v3...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Checkbook v3...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Checkbook v3...OK
01-18-2013 05:37: Syncing with Desktop Database: Checkbook v3...
01-18-2013 05:37: Syncing with Desktop Database: Checkbook v3...OK
01-18-2013 05:37: File not Changed: Checkbook v3...
01-18-2013 05:37: Database: Customer List Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: Customer List...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Customer List...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Customer List...OK
01-18-2013 05:37: Syncing with Desktop Database: Customer List...
01-18-2013 05:37: Syncing with Desktop Database: Customer List...OK
01-18-2013 05:37: File not Changed: Customer List...
01-18-2013 05:37: Database: EZShop Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: EZShop...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: EZShop...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: EZShop...OK
01-18-2013 05:37: Syncing with Desktop Database: EZShop...
01-18-2013 05:37: Syncing with Desktop Database: EZShop...OK
01-18-2013 05:37: File not Changed: EZShop...
01-18-2013 05:37: Database: FC Intern DB (Kirk) Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: FC Intern DB (Kirk)...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...OK
01-18-2013 05:37: Syncing with Desktop Database: FC Intern DB (Kirk)...
01-18-2013 05:37: Syncing with Desktop Database: FC Intern DB (Kirk)...OK
01-18-2013 05:37: Saving Changes to iPhone: FC Intern DB (Kirk)...
01-18-2013 05:37: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone/FC_Intern_DB_(Kirk).PDB to iPhone..
01-18-2013 05:37: Saving Changes to iPhone: FC Intern DB (Kirk)...OK
01-18-2013 05:37: Database: Movie JukeBox Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: Movie JukeBox...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Movie JukeBox...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Movie JukeBox...OK
01-18-2013 05:37: Syncing with Desktop Database: Movie JukeBox...
01-18-2013 05:37: Syncing with Desktop Database: Movie JukeBox...OK
01-18-2013 05:37: File not Changed: Movie JukeBox...
01-18-2013 05:37: Database: Password Keeper Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: Password Keeper...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Password Keeper...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Password Keeper...OK
01-18-2013 05:37: Syncing with Desktop Database: Password Keeper...
01-18-2013 05:37: Syncing with Desktop Database: Password Keeper...OK
01-18-2013 05:37: File not Changed: Password Keeper...
01-18-2013 05:37: Database: Time Billing Detail Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: Time Billing Detail...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Time Billing Detail...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Time Billing Detail...OK
01-18-2013 05:37: Syncing with Desktop Database: Time Billing Detail...
01-18-2013 05:37: Syncing with Desktop Database: Time Billing Detail...OK
01-18-2013 05:37: File not Changed: Time Billing Detail...
01-18-2013 05:37: Database: Time Billing Sync Mode: Synchronize
01-18-2013 05:37: Synchronizing Database: Time Billing...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Time Billing...
01-18-2013 05:37: Getting iPhone Database To Sync with Desktop: Time Billing...OK
01-18-2013 05:37: Syncing with Desktop Database: Time Billing...
01-18-2013 05:37: Syncing with Desktop Database: Time Billing...OK
01-18-2013 05:37: File not Changed: Time Billing...
01-18-2013 05:37: Sync Complete
01-18-2013 05:37: -----------------------------------------------------------------------------------
01-18-2013 05:41: Synchronizing with User: ALK iPhone
01-18-2013 05:41: Version: 4.46
01-18-2013 05:41: Backing up new images on ALK iPhone...
01-18-2013 05:41: Backed up 0 images
01-18-2013 05:41: Backing up Forms on ALK iPhone...
01-18-2013 05:41: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Checkbook v3_HDF.PDB
01-18-2013 05:41: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/EZShop_HDF.PDB
01-18-2013 05:41: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Movie JukeBox_HDF.PDB
01-18-2013 05:41: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Password Keeper_HDF.PDB
01-18-2013 05:41: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone
01-18-2013 05:41: Backed up 5 Form Files
01-18-2013 05:41: Database: Checkbook v3 Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: Checkbook v3...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Checkbook v3...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Checkbook v3...OK
01-18-2013 05:41: Syncing with Desktop Database: Checkbook v3...
01-18-2013 05:41: Syncing with Desktop Database: Checkbook v3...OK
01-18-2013 05:41: Sending Result to iPhone: Checkbook v3...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\Checkbook_v3.PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: Checkbook v3...OK
01-18-2013 05:41: Database: Customer List Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: Customer List...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Customer List...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Customer List...OK
01-18-2013 05:41: Syncing with Desktop Database: Customer List...
01-18-2013 05:41: Syncing with Desktop Database: Customer List...OK
01-18-2013 05:41: Sending Result to iPhone: Customer List...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\Customer_List.PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: Customer List...OK
01-18-2013 05:41: Database: EZShop Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: EZShop...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: EZShop...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: EZShop...OK
01-18-2013 05:41: Syncing with Desktop Database: EZShop...
01-18-2013 05:41: Syncing with Desktop Database: EZShop...OK
01-18-2013 05:41: Sending Result to iPhone: EZShop...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\EZShop.PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: EZShop...OK
01-18-2013 05:41: Database: FC Intern DB (Kirk) Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: FC Intern DB (Kirk)...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...OK
01-18-2013 05:41: Syncing with Desktop Database: FC Intern DB (Kirk)...
01-18-2013 05:41: Syncing with Desktop Database: FC Intern DB (Kirk)...OK
01-18-2013 05:41: Sending Result to iPhone: FC Intern DB (Kirk)...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\FC_Intern_DB_(Kirk).PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: FC Intern DB (Kirk)...OK
01-18-2013 05:41: Database: Movie JukeBox Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: Movie JukeBox...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Movie JukeBox...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Movie JukeBox...OK
01-18-2013 05:41: Syncing with Desktop Database: Movie JukeBox...
01-18-2013 05:41: Syncing with Desktop Database: Movie JukeBox...OK
01-18-2013 05:41: Sending Result to iPhone: Movie JukeBox...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\Movie_JukeBox.PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: Movie JukeBox...OK
01-18-2013 05:41: Database: Password Keeper Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: Password Keeper...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Password Keeper...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Password Keeper...OK
01-18-2013 05:41: Syncing with Desktop Database: Password Keeper...
01-18-2013 05:41: Syncing with Desktop Database: Password Keeper...OK
01-18-2013 05:41: Sending Result to iPhone: Password Keeper...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\Password_Keeper.PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: Password Keeper...OK
01-18-2013 05:41: Database: Time Billing Detail Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: Time Billing Detail...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Time Billing Detail...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Time Billing Detail...OK
01-18-2013 05:41: Syncing with Desktop Database: Time Billing Detail...
01-18-2013 05:41: Syncing with Desktop Database: Time Billing Detail...OK
01-18-2013 05:41: Sending Result to iPhone: Time Billing Detail...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\Time_Billing_Detail.PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: Time Billing Detail...OK
01-18-2013 05:41: Database: Time Billing Sync Mode: One Way- Desktop To Handheld
01-18-2013 05:41: Synchronizing Database: Time Billing...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Time Billing...
01-18-2013 05:41: Getting iPhone Database To Sync with Desktop: Time Billing...OK
01-18-2013 05:41: Syncing with Desktop Database: Time Billing...
01-18-2013 05:41: Syncing with Desktop Database: Time Billing...OK
01-18-2013 05:41: Sending Result to iPhone: Time Billing...
01-18-2013 05:41: Sending /Users/alanklinestein/Documents/HanDBase/ALK iPhone\Time_Billing.PDB.HH to iPhone..
01-18-2013 05:41: Sending Result to iPhone: Time Billing...OK
01-18-2013 05:41: Sync Complete
01-18-2013 05:41: -----------------------------------------------------------------------------------
01-18-2013 05:43: Synchronizing with User: ALK iPhone
01-18-2013 05:43: Version: 4.46
01-18-2013 05:43: Backing up new images on ALK iPhone...
01-18-2013 05:43: Backed up 0 images
01-18-2013 05:43: Backing up Forms on ALK iPhone...
01-18-2013 05:43: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Checkbook v3_HDF.PDB
01-18-2013 05:43: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/EZShop_HDF.PDB
01-18-2013 05:43: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Movie JukeBox_HDF.PDB
01-18-2013 05:43: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Password Keeper_HDF.PDB
01-18-2013 05:43: Backed up 4 Form Files
01-18-2013 05:43: Database: Checkbook v3 Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Checkbook v3...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Checkbook v3...OK
01-18-2013 05:43: Syncing with Desktop Database: Checkbook v3...
01-18-2013 05:43: Syncing with Desktop Database: Checkbook v3...OK
01-18-2013 05:43: Database: Customer List Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Customer List...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Customer List...OK
01-18-2013 05:43: Syncing with Desktop Database: Customer List...
01-18-2013 05:43: Syncing with Desktop Database: Customer List...OK
01-18-2013 05:43: Database: EZShop Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: EZShop...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: EZShop...OK
01-18-2013 05:43: Syncing with Desktop Database: EZShop...
01-18-2013 05:43: Syncing with Desktop Database: EZShop...OK
01-18-2013 05:43: Database: FC Intern DB (Kirk) Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...OK
01-18-2013 05:43: Syncing with Desktop Database: FC Intern DB (Kirk)...
01-18-2013 05:43: Syncing with Desktop Database: FC Intern DB (Kirk)...OK
01-18-2013 05:43: Database: Movie JukeBox Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Movie JukeBox...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Movie JukeBox...OK
01-18-2013 05:43: Syncing with Desktop Database: Movie JukeBox...
01-18-2013 05:43: Syncing with Desktop Database: Movie JukeBox...OK
01-18-2013 05:43: Database: Password Keeper Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Password Keeper...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Password Keeper...OK
01-18-2013 05:43: Syncing with Desktop Database: Password Keeper...
01-18-2013 05:43: Syncing with Desktop Database: Password Keeper...OK
01-18-2013 05:43: Database: Time Billing Detail Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Time Billing Detail...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Time Billing Detail...OK
01-18-2013 05:43: Syncing with Desktop Database: Time Billing Detail...
01-18-2013 05:43: Syncing with Desktop Database: Time Billing Detail...OK
01-18-2013 05:43: Database: Time Billing Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Time Billing...
01-18-2013 05:43: Getting iPhone Database To Sync with Desktop: Time Billing...OK
01-18-2013 05:43: Syncing with Desktop Database: Time Billing...
01-18-2013 05:43: Syncing with Desktop Database: Time Billing...OK
01-18-2013 05:43: Sync Complete
01-18-2013 05:43: -----------------------------------------------------------------------------------
01-18-2013 05:47: Synchronizing with User: ALK iPhone
01-18-2013 05:47: Version: 4.46
01-18-2013 05:47: Backing up new images on ALK iPhone...
01-18-2013 05:47: Backed up 0 images
01-18-2013 05:47: Backing up Forms on ALK iPhone...
01-18-2013 05:47: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Checkbook v3_HDF.PDB
01-18-2013 05:47: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/EZShop_HDF.PDB
01-18-2013 05:47: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Movie JukeBox_HDF.PDB
01-18-2013 05:47: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Password Keeper_HDF.PDB
01-18-2013 05:47: Backed up 4 Form Files
01-18-2013 05:47: Database: Checkbook v3 Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Checkbook v3...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Checkbook v3...OK
01-18-2013 05:47: Syncing with Desktop Database: Checkbook v3...
01-18-2013 05:47: Syncing with Desktop Database: Checkbook v3...OK
01-18-2013 05:47: Database: Customer List Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Customer List...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Customer List...OK
01-18-2013 05:47: Syncing with Desktop Database: Customer List...
01-18-2013 05:47: Syncing with Desktop Database: Customer List...OK
01-18-2013 05:47: Database: EZShop Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: EZShop...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: EZShop...OK
01-18-2013 05:47: Syncing with Desktop Database: EZShop...
01-18-2013 05:47: Syncing with Desktop Database: EZShop...OK
01-18-2013 05:47: Database: FC Intern DB (Kirk) Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: FC Intern DB (Kirk)...OK
01-18-2013 05:47: Syncing with Desktop Database: FC Intern DB (Kirk)...
01-18-2013 05:47: Syncing with Desktop Database: FC Intern DB (Kirk)...OK
01-18-2013 05:47: Database: Movie JukeBox Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Movie JukeBox...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Movie JukeBox...OK
01-18-2013 05:47: Syncing with Desktop Database: Movie JukeBox...
01-18-2013 05:47: Syncing with Desktop Database: Movie JukeBox...OK
01-18-2013 05:47: Database: Password Keeper Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Password Keeper...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Password Keeper...OK
01-18-2013 05:47: Syncing with Desktop Database: Password Keeper...
01-18-2013 05:47: Syncing with Desktop Database: Password Keeper...OK
01-18-2013 05:47: Database: Time Billing Detail Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Time Billing Detail...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Time Billing Detail...OK
01-18-2013 05:47: Syncing with Desktop Database: Time Billing Detail...
01-18-2013 05:47: Syncing with Desktop Database: Time Billing Detail...OK
01-18-2013 05:47: Database: Time Billing Sync Mode: One Way- Handheld To Desktop
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Time Billing...
01-18-2013 05:47: Getting iPhone Database To Sync with Desktop: Time Billing...OK
01-18-2013 05:47: Syncing with Desktop Database: Time Billing...
01-18-2013 05:47: Syncing with Desktop Database: Time Billing...OK
01-18-2013 05:47: Sync Complete
01-18-2013 05:47: -----------------------------------------------------------------------------------
01-18-2013 05:48: Synchronizing with User: ALK iPhone
01-18-2013 05:48: Version: 4.46
01-18-2013 05:48: Backing up new images on ALK iPhone...
01-18-2013 05:48: Backed up 0 images
01-18-2013 05:48: Backing up Forms on ALK iPhone...
01-18-2013 05:48: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Checkbook v3_HDF.PDB
01-18-2013 05:48: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/EZShop_HDF.PDB
01-18-2013 05:48: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Movie JukeBox_HDF.PDB
01-18-2013 05:48: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone/Password Keeper_HDF.PDB
01-18-2013 05:48: Saved Form File: /Users/alanklinestein/Documents/HanDBase/ALK iPhone
01-18-2013 05:48: Backed up 5 Form Files
01-18-2013 05:48: Database: Checkbook v3 Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: Checkbook v3...
01-18-2013 05:48: Getting iPhone Database: Checkbook v3...OK
01-18-2013 05:48: Database: Customer List Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: Customer List...
01-18-2013 05:48: Getting iPhone Database: Customer List...OK
01-18-2013 05:48: Database: EZShop Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: EZShop...
01-18-2013 05:48: Getting iPhone Database: EZShop...OK
01-18-2013 05:48: Database: FC Intern DB (Kirk) Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: FC Intern DB (Kirk)...
01-18-2013 05:48: Getting iPhone Database: FC Intern DB (Kirk)...OK
01-18-2013 05:48: Database: Movie JukeBox Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: Movie JukeBox...
01-18-2013 05:48: Getting iPhone Database: Movie JukeBox...OK
01-18-2013 05:48: Database: Password Keeper Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: Password Keeper...
01-18-2013 05:48: Getting iPhone Database: Password Keeper...OK
01-18-2013 05:48: Database: Time Billing Detail Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: Time Billing Detail...
01-18-2013 05:48: Getting iPhone Database: Time Billing Detail...OK
01-18-2013 05:48: Database: Time Billing Sync Mode: Handheld Overwrites Desktop
01-18-2013 05:48: Getting iPhone Database: Time Billing...
01-18-2013 05:48: Getting iPhone Database: Time Billing...OK
01-18-2013 05:48: Sync Complete
01-18-2013 05:48:
filbertguy
 
Posts: 7
Joined: Sat May 23, 2009 12:52 pm

Re: Can't sync from iPhone to Mac

Postby Brian_Houghton » Sat Jan 26, 2013 1:22 am

Hi,

Thanks for posting the log.
Initially the log shows that the files have not been modified.
Were new/updated records in the databases on the handheld?
After you switched to handheld overwrites desktop any and all differences should show in the desktop copies because the log indicates the files copied properly.

If the answer is yes, which I assume it to be, please delete the current partnership in HanDBase Desktop and recreate it. Afterwards update a few of your databases on the phone and try to sync again. Let me know if this doesn't correct the issue.

Sent from my Nexus 7 using Tapatalk 2
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Can't sync from iPhone to Mac

Postby filbertguy » Tue Jan 29, 2013 3:24 pm

Brian, thanks for replying so quickly. Sorry it's taken me a while to respond. I see that I had my control panel settings configured to the default, which was *NOT* to notify me when replies post, so I didn't know this was posted. I've changed the setting so in future I'll respond faster.

Here are the responses (in bold italics):

Were new/updated records in the databases on the handheld? Yes. I definitely made changes to both the handheld and desktop database files since my last sync.
After you switched to handheld overwrites desktop any and all differences should show in the desktop copies because the log indicates the files copied properly. Agreed, except they didn't.

If the answer is yes, which I assume it to be, please delete the current partnership in HanDBase Desktop and recreate it. Afterwards update a few of your databases on the phone and try to sync again. Let me know if this doesn't correct the issue. Okay. I will go ahead and try this. Stay tuned for an update.
filbertguy
 
Posts: 7
Joined: Sat May 23, 2009 12:52 pm

Re: Can't sync from iPhone to Mac

Postby Brian_Houghton » Wed Jan 30, 2013 11:49 am

Thanks for the update.
Please let me know how you progress.

Sent from my Nexus 7 using Tapatalk 2
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Can't sync from iPhone to Mac

Postby filbertguy » Wed Jan 30, 2013 4:11 pm

Brian, I cancelled and then reestablished the device / desktop partnership as you suggested, and it worked. Everything appeared to sync properly in both directions (at least as far as I could tell, given that I lost track of the changes I had made to each of the two databases). But when I then went in and made another change in the iPhone database and tried to resync, it wasn't recreated on the desktop database. However, when I cancelled and reestablished the device partnership a second time, the change they synced over properly from the iPhone to the desktop. Go figure.

What gives? Any suggestions? Al
filbertguy
 
Posts: 7
Joined: Sat May 23, 2009 12:52 pm


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