Sync error: "HanDBase Desktop 4 quit unexpectedly"

Discuss HanDBase running on Mac OSX computers, as well as conduits.

Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby aok » Sun May 18, 2014 2:05 pm

Hello - I am not able to sync my iOS app (HanDBase for iPhone, v. 4.9.04) with my mac desktop (v. 4.46) on my iMac (OS X 10.8.5 (12F45)).

I keep getting the following error. It looks like 4 files sync (last one was an images file) before it quits.

I recently upgraded my Airport device - but not sure if this has anything to do with it. I tried rebooting both my iMac and the iPhone.

Any ideas?

Thanks,
Anne


Process: HanDBase Desktop 4 [280]
Path: /Applications/HanDBase Desktop 4.app/Contents/MacOS/HanDBase Desktop 4
Identifier: com.ddhsoftware.HanDBase Desktop 4
Version: 4.46
Code Type: X86 (Native)
Parent Process: launchd [147]
User ID: 501

Date/Time: 2014-05-18 13:51:41.852 -0500
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Interval Since Last Report: 442220 sec
Crashes Since Last Report: 2
Per-App Crashes Since Last Report: 2
Anonymous UUID: 38C8F4E4-098E-2B48-0B8E-0667D4CD10A8

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
*** CFHash() called with NULL ***
Performing @selector(continueButton:) from sender NSButton 0x1a8a80

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x90e54a6c CFHash + 44
1 com.apple.CoreFoundation 0x90e4aea4 __CFDictionaryStandardHashKey + 36
2 com.apple.CoreFoundation 0x90e4a8f5 CFBasicHashFindBucket + 1525
3 com.apple.CoreFoundation 0x90e4a2dd CFDictionaryGetValue + 109
4 com.apple.CoreFoundation 0x90fdfd1b -[CFPrefsPlistSource copyValueForKey:] + 59
5 com.apple.CoreFoundation 0x90fded48 -[CFPrefsSearchListSource copyValueForKey:] + 120
6 com.apple.CoreFoundation 0x90fda14c __CFPreferencesCopyAppValue_block_invoke_0 + 44
7 com.apple.CoreFoundation 0x90fde199 +[CFPrefsSearchListSource withSearchListForIdentifier:perform:] + 953
8 com.apple.CoreFoundation 0x90e9949c CFPreferencesCopyAppValue + 204
9 com.apple.Foundation 0x981c3ca0 -[NSUserDefaults(NSUserDefaults) objectForKey:] + 36
10 com.apple.Foundation 0x9821fa9c -[NSUserDefaults(NSUserDefaults) dictionaryForKey:] + 42
11 com.ddhsoftware.HanDBase Desktop 4 0x0004fc77 ReadDatabaseSettingsKey(char*, SyncSettingsParams*) + 135
12 com.ddhsoftware.HanDBase Desktop 4 0x0004aa88 -[iPhoneSyncProgress SynchronizeUser:dontcheckpin:ipaddressstr:] + 2232
13 com.ddhsoftware.HanDBase Desktop 4 0x00032aea -[HanDBase3LaunchWindowController SynchronizeIphone:ipaddress:] + 218
14 com.ddhsoftware.HanDBase Desktop 4 0x00032900 -[HanDBase3LaunchWindowController CloseConnectiPhoneUser:] + 240
15 com.ddhsoftware.HanDBase Desktop 4 0x00050b7c -[iPhoneConnect continueButton:] + 476
16 libobjc.A.dylib 0x93bde5d3 -[NSObject performSelector:withObject:] + 70
17 com.apple.AppKit 0x96ce7ad2 -[NSApplication sendAction:to:from:] + 436
18 com.apple.AppKit 0x96ce78e0 -[NSControl sendAction:to:] + 102
19 com.apple.AppKit 0x96ce77ef -[NSCell _sendActionFrom:] + 159
20 com.apple.AppKit 0x96ce5d60 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1895
21 com.apple.AppKit 0x96ce559f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 511
22 com.apple.AppKit 0x96ce4cb9 -[NSControl mouseDown:] + 867
23 com.apple.AppKit 0x96cdc921 -[NSWindow sendEvent:] + 6968
24 com.apple.AppKit 0x96cd790f -[NSApplication sendEvent:] + 4278
25 com.apple.AppKit 0x96bf162c -[NSApplication run] + 951
26 com.apple.AppKit 0x96b945f6 NSApplicationMain + 1053
27 com.ddhsoftware.HanDBase Desktop 4 0x00005004 main + 36
28 com.ddhsoftware.HanDBase Desktop 4 0x00004faa start + 54

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93a4e9ae kevent + 10
1 libdispatch.dylib 0x9108ec71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9108e7a9 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x93a4e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x940da0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x940d9e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x940c1daa start_wqthread + 30

Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x93a4b7ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x93a4acac mach_msg + 68
2 com.apple.CoreFoundation 0x90e7af79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x90e8095f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x90e8001a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x90e7fe8b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x981b132a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x98215408 -[NSThread main] + 45
8 com.apple.Foundation 0x9821538b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x940d75b7 _pthread_start + 344
10 libsystem_c.dylib 0x940c1dce thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x93a4e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x940da0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x940d9e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x940c1daa start_wqthread + 30

Thread 5:
0 libsystem_kernel.dylib 0x93a4e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x940da0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x940d9e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x940c1daa start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x93a4e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x940da0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x940d9e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x940c1daa start_wqthread + 30

Thread 7:
0 libsystem_kernel.dylib 0x93a4e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x940da0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x940d9e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x940c1daa start_wqthread + 30

Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x93a4dbe6 __select + 10
1 com.apple.CoreFoundation 0x90ec4650 __CFSocketManager + 1632
2 libsystem_c.dylib 0x940d75b7 _pthread_start + 344
3 libsystem_c.dylib 0x940c1dce thread_start + 34

Thread 9:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x93a4dc72 __semwait_signal + 10
1 libsystem_c.dylib 0x94161a49 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x94161912 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x96de0c2d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x98215408 -[NSThread main] + 45
5 com.apple.Foundation 0x9821538b __NSThread__main__ + 1396
6 libsystem_c.dylib 0x940d75b7 _pthread_start + 344
7 libsystem_c.dylib 0x940c1dce thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xac117238 ebx: 0x00000000 ecx: 0x90ff5af2 edx: 0x90e4a27e
edi: 0x90e54a4d esi: 0x00000000 ebp: 0xbfffd988 esp: 0xbfffd970
ss: 0x00000023 efl: 0x00000246 eip: 0x90e54a6c cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0004fbf0
Logical CPU: 0

Binary Images:
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0x242000 - 0x24fff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x8feb8000 - 0x8feeae57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld
0x90051000 - 0x90057fff libGFXShared.dylib (8.10.1) <99622AD6-7A1D-368E-B163-A38400885B45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x90058000 - 0x9005efff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x9005f000 - 0x9005ffff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x90060000 - 0x9007cfff libPng.dylib (852) <43B10F0A-07AC-32A1-AE89-63FCF4F9EC72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9007d000 - 0x900bfff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x900c3000 - 0x900d1fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x900d2000 - 0x900deffe libkxld.dylib (2050.48.12) <44C8E278-D8CA-3CF4-B3F4-0299654EB341> /usr/lib/system/libkxld.dylib
0x900e9000 - 0x9021cff3 com.apple.MediaControlSender (1.7 - 170.20) <7B1AC317-AFDB-394F-8026-9561930E696B> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSender
0x9021d000 - 0x9021efff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x9021f000 - 0x90234fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x90235000 - 0x90351ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x90352000 - 0x90367fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90368000 - 0x903cefff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x903cf000 - 0x9040afef libGLImage.dylib (8.10.1) <E29ED217-09B3-3436-A961-B6F8EBAA7BED> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9040b000 - 0x9040bfff com.apple.vecLib (3.8 - vecLib 3.8) <2D2064EB-FDD5-38AB-B722-4AFA4C6EE0C9> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9043d000 - 0x90526ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x90567000 - 0x906f0ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x906f1000 - 0x906f4fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x906f5000 - 0x906ffffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x90700000 - 0x907beff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x907bf000 - 0x9097bffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x909c3000 - 0x909c4ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x909c5000 - 0x90a62ff7 com.apple.PDFKit (2.8.5 - 2.8.5) <F5D6A1C9-3EC1-312C-839F-6C13708B2CF2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x90a63000 - 0x90a63fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90a64000 - 0x90a88fff com.apple.PerformanceAnalysis (1.16 - 16) <1F963AEF-27CF-3FEB-BE9C-4C15AFE56DEA> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x90a89000 - 0x90a89ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90a8a000 - 0x90ac9ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x90ad0000 - 0x90b7fff7 com.apple.CoreText (260.0 - 275.17) <433387A6-69C1-32A5-9B61-9E2F6A5F9040> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x90b80000 - 0x90b80fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <E54083A7-7467-3C3C-B30F-EE14C8D781A1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x90b81000 - 0x90b84ffc libCoreVMClient.dylib (32.5) <CA150AC5-F98C-3F96-8B11-715B75A89C80> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x90b85000 - 0x90c83ff7 libFontParser.dylib (84.7) <11EA883A-01C2-305C-AB64-F211E2685F3A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x90ceb000 - 0x90e48ffb com.apple.QTKit (7.7.1 - 2599.46) <C5EB0EB8-D20F-3F66-876D-C23E1B5D4F46> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x90e49000 - 0x91031ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91032000 - 0x91089ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x9108a000 - 0x9109cff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x9109d000 - 0x9109ffff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x910a0000 - 0x910a3ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x910a4000 - 0x910c9ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x910ca000 - 0x910e7fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x910e8000 - 0x91163ff3 com.apple.CorePDF (2.2 - 2.2) <5A52A1CF-4801-3E6C-BF6E-E5E75A8DBD8F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x91167000 - 0x912b5ff3 com.apple.CFNetwork (596.6.2 - 596.6.2) <48614F1C-B71B-39F7-BE8B-CF2E623C4884> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x912b6000 - 0x9134efff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9134f000 - 0x9139dffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9139e000 - 0x913caff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x913cb000 - 0x91424fff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x91425000 - 0x9142ffff com.apple.DisplayServicesFW (2.7.2 - 357) <5042CDAE-5580-3204-B675-745DA083E7AA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x91430000 - 0x9143eff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x9143f000 - 0x91822fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x91823000 - 0x91868ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91869000 - 0x91877ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x9187c000 - 0x918a0fff libJPEG.dylib (852) <84D990B9-7CF9-3EFE-99BC-AD7657D50F29> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x918a1000 - 0x918beff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x918f5000 - 0x918f6ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x91927000 - 0x919c2fff com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x919c3000 - 0x919cdfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x919ce000 - 0x91a01ff3 com.apple.GSS (3.0 - 2.0) <EFFA5947-B6BA-3171-B667-9CCB17E0FF2A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x91a02000 - 0x91a04ffb libRadiance.dylib (852) <E512FA13-AFCA-3B7A-A257-FF71A7D38EF3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91b16000 - 0x91eceffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x91ecf000 - 0x92028ffb com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <461C4CCD-5F52-3D2F-AE22-D0CA7EF3F01A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x92061000 - 0x92062fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x92063000 - 0x92073ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x92074000 - 0x922f0ff7 com.apple.QuickTime (7.7.1 - 2599.46) <FFBB12A1-3F1C-307E-BB9D-6254A4547F0B> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x98fb2000 - 0x98fcffff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x98fd0000 - 0x993ccfeb com.apple.VideoToolbox (1.0 - 926.106) <C1A411F0-7B7E-3669-83E5-FAEF2BAA8949> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x99457000 - 0x996c4ffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x996c5000 - 0x9970fff7 com.apple.framework.CoreWLAN (3.4 - 340.18) <A874C0A7-9CE0-3434-A38D-7EE61AD35DD7> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x99a89000 - 0x99aaeff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x99aaf000 - 0x99d22fff com.apple.RawCamera.bundle (4.07 - 697) <FC3D3781-983B-3262-B3DC-26192A9FA2FD> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x99d23000 - 0x99d6bff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x99d6c000 - 0x99d6dfff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x99d6e000 - 0x99dd6ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99dd7000 - 0x99dd7fff com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x99dd8000 - 0x99e05ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x99ee8000 - 0x99f13fff com.apple.shortcut (2.2 - 2.2) <FA94F2BF-37E1-3F16-9085-7BCCB815BAE9> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x99f14000 - 0x99f45fff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x99f46000 - 0x99fa8fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x99fa9000 - 0x9a02eff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9a02f000 - 0x9a03bff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x9a03c000 - 0x9a046fff libCSync.A.dylib (333.1.1) <174AEB88-2DBF-30BD-874D-D78BE88D7EFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9a047000 - 0x9a089fff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x9a08a000 - 0x9a0d1ff3 com.apple.CoreMedia (1.0 - 926.106) <B1999B3E-F0D3-34CB-A2E7-08CE45B744D9> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9a0d2000 - 0x9a0dbffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9a0dc000 - 0x9a37fff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x9a380000 - 0x9a389fff com.apple.CommerceCore (1.0 - 26.3) <2552248F-7D93-32DF-856C-4B66C51858BE> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x9a38a000 - 0x9a45eff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 182
thread_create: 2
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=146.4M resident=94.7M(65%) swapped_out_or_unallocated=51.7M(35%)
Writable regions: Total=59.3M written=4016K(7%) resident=27.4M(46%) swapped_out=0K(0%) unallocated=31.9M(54%)

REGION TYPE VIRTUAL
=========== =======
CG backing stores 3940K
CG image 244K
CG raster data 400K
CG shared images 1184K
CoreAnimation 20K
CoreServices 2552K
MALLOC 25.5M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 3056K
SQLite page cache 192K
Stack 68.1M
VM_ALLOCATE 16.1M
__DATA 8220K
__DATA/__OBJC 264K
__IMAGE 528K
__LINKEDIT 30.3M
__OBJC 2380K
__OBJC/__DATA 448K
__PAGEZERO 4K
__TEXT 116.1M
__UNICODE 544K
mapped file 103.7M
shared memory 308K
=========== =======
TOTAL 383.7M

Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x31364854463235363634485A2D3830304731
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x31364854463235363634485A2D3830304731
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Parallel ATA Device: MATSHITADVD-R UJ-875, 682.7 MB
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa400000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa420000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 5
aok
 
Posts: 11
Joined: Tue Mar 08, 2011 3:21 pm

Re: Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby Brian_Houghton » Thu May 22, 2014 5:46 am

Hi,

Thanks for posting.

Could you post the sync log so we could take a look at it? On your Mac, use the Finder file manager to go to /Documents/HanDBase/ Open the folder named after your handheld. Find the file titled HanDBaseSync.log. Copy that file to your Mac's desktop. Change the extension from .log to .txt and attach it to your reply.

Thanks in advance.

Sent from my Nexus 7 using Tapatalk HD
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby aok » Thu May 29, 2014 8:47 pm

Thanks - got a message that ".txt" file was not allowed so I changed it to ".zip" even though it isn't zipped. Hope that works. Thanks for your help.
Attachments
HanDBaseSync.zip
(42.71 KiB) Downloaded 58 times
aok
 
Posts: 11
Joined: Tue Mar 08, 2011 3:21 pm

Re: Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby Brian_Houghton » Sat May 31, 2014 9:48 am

Hi,

Thanks for posting the log.

Unfortunately I don't seem to be able to open the zip file.

Could you send it to me at support @ ddhsoftware . com please?

Sent from my Nexus 7 using Tapatalk HD
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby curtterp » Sat May 31, 2014 4:16 pm

Brian_Houghton wrote:Hi,

Thanks for posting the log.

Unfortunately I don't seem to be able to open the zip file.

Could you send it to me at support @ ddhsoftware . com please?

Sent from my Nexus 7 using Tapatalk HD



Brian,

Change the .zip to .txt and then you should be able to open it. aok just changed the extension, he didn't zip it up
Have a good day

Curt
I am not a DDHSoftware employee, just a long time HanDBase user.... from Palm to Windows Mobile to Android, to iOS. Thanks to DDH, the database files transferred to each platform without a problem.
curtterp
 
Posts: 679
Joined: Tue May 26, 2009 6:41 pm
Location: Northern IL

Re: Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby aok » Sat May 31, 2014 10:32 pm

Brian, just sent you the file.
Thanks,
Anne
aok
 
Posts: 11
Joined: Tue Mar 08, 2011 3:21 pm

Re: Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby Brian_Houghton » Mon Jun 02, 2014 8:02 am

Hi Anne,

You should have received an email from me sometime yesterday.

Please let me know if you didn't.

Sent from my Nexus 7 using Tapatalk HD
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Sync error: "HanDBase Desktop 4 quit unexpectedly"

Postby aok » Tue Jun 03, 2014 8:22 pm

I thought I would close the loop. Brian determined that there was an
issue with the sync initializing and recommended recreating the sync partnership with the device using the following steps. This worked perfectly, so I thought I would share for anyone else who might experience this.
Thanks Brian!!!! :D

1. Open HanDBase Desktop
2. Select the Devices / iPhone Users menu option
3. When the sync settings dialog appears, select the iPhone user from the list
4. Click the - button and agree to the prompt to delete the partnership
5. Close the sync dialog
6. Close HanDBase Desktop
7. Enable Connect mode on the iPhone
8. Open HanDBase Desktop
9. Select the Devices / iPhone Users menu option
10. When the sync settings dialog appears, click the + button and
follow the onscreen prompts
aok
 
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Joined: Tue Mar 08, 2011 3:21 pm


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