My Sync crashes, using iPhone

Discussion of the version of HanDBase that runs on the iPhone and iPod touch devices. This includes the synchronization conduits as well.

My Sync crashes, using iPhone

Postby mrnotorious » Sat Oct 10, 2015 7:53 am

I have a problem on iPhone and it's that my sync crashes when I'm using HanDBase. Can anyone help?
mrnotorious
 
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Re: My Sync crashes, using iPhone

Postby dhaupert » Sat Oct 10, 2015 10:37 am

Hi there,

Thanks for your post. When a crash happens during a sync, there is a breadcrumb trail we can follow to try to see why it is crashing. When you go to the sync screen there is a View Sync Log option. If you'd like to email a copy of that (ie, copy and paste) to support@ddhsoftware.com we can take a look and offer some suggestions to try. You could also post it here if you'd like!
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