Forms Design Crashing Synchronization

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Forms Design Crashing Synchronization

Postby Treanot » Fri Jan 23, 2015 3:26 pm

Hello Dave

It seems that when I create a form using the Handbase Forms Desktop v4.8.0 it crashes my Iphone 5s running IOS 8.1 (jailbroken) when 'i try to sysc it. I can sync fine without creating a form but after creating the form and trying to sync I get a message that "only default data base on unit.." the iphone crashes program, and error code http: 200. This might be a simple fix and I can give you more information with our next correspondence. A copy of my log is below. I've been trying to fix it myself by uninstalling and re installing programs on both the ios device and my computer and although i can get rid of the error code, It seems to come back when creating a form using the forms desktop. I have a non jailbroken device that I can also try if you think that might be the issue, but I doubt it. I also have a couple of other questions to ask you base on our prior 2010 discussions but i would like to see if this is solved first.
Thanks - George
Log


01-23-2015 14:37: Synchronizing with User: Giphone5s
01-23-2015 14:37: HanDBase Professional for iPhone/iPad Add-on 4.7.7 Build R2
01-23-2015 14:37: Backing up new images on Giphone5s...
01-23-2015 14:37: Not Found: The Page being requested does not currently exist on the Server
01-23-2015 14:37: Backed up 0 images
01-23-2015 14:37: Backing up Forms on Giphone5s...
01-23-2015 14:37: Saved Form: C:\Users\Power User\Documents\HanDBase\Giphone5s\Combine fields_HDF.PDB
01-23-2015 14:37: Saved Form: C:\Users\Power User\Documents\HanDBase\Giphone5s\Test_HDF.PDB
01-23-2015 14:37: Backed up 2 forms files
01-23-2015 14:37: Database: Test Sync Mode: Synchronize
01-23-2015 14:37: Getting iPhone Database: Test...
01-23-2015 14:37: Getting iPhone Database: Test...OK
01-23-2015 14:37: Sync Complete
01-23-2015 14:37: -----------------------------------------------------------------------------------
01-23-2015 14:51: Synchronizing with User: Giphone5s
01-23-2015 14:51: HanDBase Professional for iPhone/iPad Add-on 4.7.7 Build R2
01-23-2015 14:51: Backing up new images on Giphone5s...
01-23-2015 14:51: Saved Image: Test_imgGiphone5s000001.jpg
01-23-2015 14:51: Saved Image: Test_imgGiphone5s000002.jpg
01-23-2015 14:51: Backed up 2 images
01-23-2015 14:51: Backing up Forms on Giphone5s...
01-23-2015 14:51: Saved Form: C:\Users\Power User\Documents\HanDBase\Giphone5s\Checkbook_v3_HDF.PDB
01-23-2015 14:51: Saved Form: C:\Users\Power User\Documents\HanDBase\Giphone5s\Customer_List_HDF.PDB
01-23-2015 14:51: Backed up 2 forms files
01-23-2015 14:51: Database: Checkbook v3 Sync Mode: Synchronize
01-23-2015 14:51: Getting iPhone Database: Checkbook v3...
01-23-2015 14:51: Getting iPhone Database: Checkbook v3...OK
01-23-2015 14:51: Database: Customer List Sync Mode: Synchronize
01-23-2015 14:51: Getting iPhone Database: Customer List...
01-23-2015 14:51: Getting iPhone Database: Customer List...OK
01-23-2015 14:51: Database: Test Sync Mode: Synchronize
01-23-2015 14:51: Synchronizing Database: Test...
01-23-2015 14:51: Getting iPhone/iPad Database To Sync with Desktop: Test...
01-23-2015 14:51: Getting iPhone/iPad Database To Sync with Desktop: Test...OK
01-23-2015 14:51: Syncing with Desktop Database: Test...
01-23-2015 14:51: Syncing with Desktop Database: Test...WARNING: Databases were not created by the same user. Keeping newer one and other is backed up.
01-23-2015 14:51: Saving Changes to iPhone: Test...
01-23-2015 14:51: Sending Test.PDB to iPhone/iPad..
01-23-2015 14:51: Saving Changes to iPhone: Test...OK
01-23-2015 14:51: Sync Complete
01-23-2015 14:51: -----------------------------------------------------------------------------------
01-23-2015 14:59: Synchronizing with User: Giphone5s
01-23-2015 14:59: HanDBase Professional for iPhone/iPad Add-on 4.7.7 Build R2
01-23-2015 14:59: Installing File: C:\Users\Power User\Documents\HanDBase\Giphone5s\Install\Test_hdf.PDB...
01-23-2015 14:59: Sending Test_hdf.PDB to iPhone/iPad..
01-23-2015 14:59: Error: Code 200: HTTP/1.1 200 OK
01-23-2015 14:59: Installing File: C:\Users\Power User\Documents\HanDBase\Giphone5s\Install\Test_hdf.PDB...Error: ˆÐ6ŸH
01-23-2015 14:59: Backing up new images on Giphone5s...
01-23-2015 14:59: Error: Could not get list of images from device Code 200: HTTP/1.1 200 OK
01-23-2015 14:59: Backed up 0 images
01-23-2015 14:59: Backing up Forms on Giphone5s...
01-23-2015 14:59: Error: Could not get list of forms from device Code 200: HTTP/1.1 200 OK
01-23-2015 14:59: Backed up 0 forms files
01-23-2015 14:59: Error: Code 200: HTTP/1.1 200 OK
01-23-2015 15:04: Synchronizing with User: Giphone5s
01-23-2015 15:04: HanDBase Professional for iPhone/iPad Add-on 4.7.7 Build R2
01-23-2015 15:04: Installing File: C:\Users\Power User\Documents\HanDBase\Giphone5s\Install\Test_hdf.PDB...
01-23-2015 15:04: Sending Test_hdf.PDB to iPhone/iPad..
01-23-2015 15:04: Error: Code 200: HTTP/1.1 200 OK
01-23-2015 15:04: Installing File: C:\Users\Power User\Documents\HanDBase\Giphone5s\Install\Test_hdf.PDB...Error: ˆÐ6ŸH
01-23-2015 15:04: Backing up new images on Giphone5s...
01-23-2015 15:04: Error: Could not get list of images from device Code 200: HTTP/1.1 200 OK
01-23-2015 15:04: Backed up 0 images
01-23-2015 15:04: Backing up Forms on Giphone5s...
01-23-2015 15:04: Error: Could not get list of forms from device Code 200: HTTP/1.1 200 OK
01-23-2015 15:04: Backed up 0 forms files
01-23-2015 15:04: Error: Code 200: HTTP/1.1 200 OK
01-23-2015 15:05: Synchronizing with User: Giphone5s
01-23-2015 15:05: HanDBase Professional for iPhone/iPad Add-on 4.7.7 Build R2
01-23-2015 15:05: Installing File: C:\Users\Power User\Documents\HanDBase\Giphone5s\Install\Test_hdf.PDB...
01-23-2015 15:05: Sending Test_hdf.PDB to iPhone/iPad..
01-23-2015 15:05: Error: Code 200: HTTP/1.1 200 OK
01-23-2015 15:05: Installing File: C:\Users\Power User\Documents\HanDBase\Giphone5s\Install\Test_hdf.PDB...Error: ˆÐ6ŸH
01-23-2015 15:05: Backing up new images on Giphone5s...
01-23-2015 15:05: Error: Could not get list of images from device Code 200: HTTP/1.1 200 OK
01-23-2015 15:05: Backed up 0 images
01-23-2015 15:05: Backing up Forms on Giphone5s...
01-23-2015 15:05: Error: Could not get list of forms from device Code 200: HTTP/1.1 200 OK
01-23-2015 15:05: Backed up 0 forms files
01-23-2015 15:05: Error: Code 200: HTTP/1.1 200 OK
Treanot
 
Posts: 39
Joined: Mon Feb 08, 2010 3:15 pm

Re: Forms Design Crashing Synchronization

Postby Treanot » Wed Jan 28, 2015 4:02 pm

Ive been trying to trouble shoot this issue myself, without much avail.

What it seems to come down too, is;
a database is original created on the iphone, then is synced to the PC if a form is created using form creator with the next sync down it seems to crash the IOS device. It also seems to delete the original database from the users document folder (there is a message that says such) and causes a bunch of error messages (causing the sync to crash), but even with the crash and the error messages the form is copied to the IOS device.

My basic workaround has been to take the archived database, rename it corrrectly, and place that in the correct user document folder. I haven't been able to get around to manual copying the form file via itunes, which should work also.

My other workaround is not to use forms with a database that has been created on the iphone then synced to the the PC because it crashes.
Treanot
 
Posts: 39
Joined: Mon Feb 08, 2010 3:15 pm

Re: Forms Design Crashing Synchronization

Postby Brian_Houghton » Thu Jan 29, 2015 6:55 am

Hi,

Please try the following:

- attach the form file to an outgoing email
- send the email to yourself
- open the message on your iPhone and tap on the form file
- agree to open the form in HanDBase

After doing this make sure the form shows on your iPhone.

Next, go back to the /Documents/HanDBase/ folder on your computer. Open the folder named after your iPhone. Find the Install folder. Move all form fles from this folder.

Then sync again.

Let me know the results as it will tell us if the issue is related to the form file or the conduit.
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Forms Design Crashing Synchronization

Postby Treanot » Mon Apr 18, 2016 6:44 pm

lol. I just searched "forms crash handbase" and my own question came up without an answer. I guess I will follow up the original request to trouble shot this time (year later).
Treanot
 
Posts: 39
Joined: Mon Feb 08, 2010 3:15 pm

Re: Forms Design Crashing Synchronization

Postby Brian_Houghton » Tue Apr 19, 2016 5:52 am

Did you miss my troubleshooting question right above your last post?
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am

Re: Forms Design Crashing Synchronization

Postby Treanot » Tue Apr 19, 2016 7:49 am

I did. i should have followed up with solution the first time I posted and I would have had a clearer answer to your suggestion. I have very limited access to the web from desktop and ability to email from a desktop. I did a lot of deleting and copying Hdf.pdb and database , reinstalling and deleting app. /sigh. Of course it works, in no simple description. I'll try your solution next time and post results. It's a simple crash that I can do every time. (I just forgotten how much easier it is to create forms on the desktop than on a Device. ). I found that using a spreadsheet helps to calculate spacing (instead of trying to manual add widths).
Treanot
 
Posts: 39
Joined: Mon Feb 08, 2010 3:15 pm


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