Wifi Connectivity Question

For HanDBase related topics that are not specific to one platform.

Wifi Connectivity Question

Postby pculberts1 » Thu Jul 07, 2016 2:54 pm

Hello

We are installing Handbase onto new Ipad Air devices. We have been having issues with connectivity. Does anyone have a solution for wifi connectivity over an enterprise system?

Thanks in advance!

Paul
pculberts1
 
Posts: 2
Joined: Thu Jul 07, 2016 2:51 pm

Re: Wifi Connectivity Question

Postby ddhsoftwareadmin » Thu Jul 07, 2016 5:11 pm

Thanks for your post. Are you unable to get to the device from your computer? Do they show the same IP range (eg, 192.168.0.x)? Please provide some more details and we'll try to offer some assistance.
ddhsoftwareadmin
Site Admin
 
Posts: 221
Joined: Tue Dec 09, 2008 2:13 pm

Re: Wifi Connectivity Question

Postby pculberts1 » Tue Jul 12, 2016 10:40 am

Hello!

The IP Addresses are different for my computer and ipad.
pculberts1
 
Posts: 2
Joined: Thu Jul 07, 2016 2:51 pm

Re: Wifi Connectivity Question

Postby Brian_Houghton » Sun Jul 17, 2016 8:38 am

While the exact address will be different, ie 192.168.1.114 and 192.168.1.123, they should have the same range. For example, both should start with 192.168.1..., instead of one starting with 192.168... and the other with 10.x.

Please try the following:

1. Place an iPad in Airplane Mode
2. If possible, unplug power from your wireless router
3. Wait a minute
4. Plug power back into your wireless router
5. Wait for normal network activity to resume
6. Enable WiFi on the iPad, taking care to connect to the same network the computer uses

At this time, try syncing again.
Kind Regards,
Brian Houghton, DDH Software
Brian_Houghton
 
Posts: 2246
Joined: Wed May 20, 2009 8:30 am


Return to HanDBase General Discussion

Who is online

Users browsing this forum: Bing [Bot] and 0 guests

cron