iOS CSV Upload Crash

For HanDBase related topics that are not specific to one platform.

iOS CSV Upload Crash

Postby tetsuo29 » Fri May 04, 2018 7:24 am

I can NOT get CSV upload to work on iOS. I have the latest version of HanDBase and iOS on both my iPhone and my iPad. I tried uploading CSV from both macOS High Sierra using Safari and Windows 10 using Microsoft Edge. Every time after I select a .csv file and then click on the Upload button, HanDBase on my iOS device crashes. This is frustrating because there are .csv files I would like to import into HanDBase. PDB download/upload works fine.

I tried multiple .csv files, including one that I downloaded from a small test HanDBase database that I created on my iOS device.

Please fix the CSV upload feature of HanDBase or provide a reasonable work around. Thanks.
tetsuo29
 
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Re: iOS CSV Upload Crash

Postby curtterp » Sun May 06, 2018 8:48 am

I have the same behavior, both on my iPhone and iPad running 11.3.1

I have tried Safari, Firefox, and Chrome on the Mac

I have also tried Edge and IE on Windows.

All have the same results.
Have a good day

Curt
I am not a DDHSoftware employee, just a long time HanDBase user.... from Palm to Windows Mobile to Android, to iOS. Thanks to DDH, the database files transferred to each platform without a problem.
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Re: iOS CSV Upload Crash

Postby Beejay » Thu May 17, 2018 4:22 pm

Hi,
I am having exactly the same problem. I have tried with Edge and Firefox browsers to upload a cvs file to iPad and the HanDBase on iPad crashes when you click the upload button
Beejay
 
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Re: iOS CSV Upload Crash

Postby Beejay » Fri May 18, 2018 12:12 am

Hi,
I have dug out my old pc running Windows 7 and it does exactly the same I.e. HanDBase crashes on the iPad as soon as an upload is started - I hope there is a fix for this as I need to use this facility.
Beejay
 
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Re: iOS CSV Upload Crash

Postby krose » Sat Sep 08, 2018 4:12 pm

Is there a solution to this problem? I have tried removing the application from my phone and redownloading from App Store, and the app always crashes trying to upload CSV files. Adding PDB files works fine.
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Re: iOS CSV Upload Crash

Postby ddhsoftwareadmin » Sun Sep 09, 2018 10:45 am

Hi,

Just a few moments ago the update to fix this was approved by Apple and it should be live in the store shortly. V4.9.077 is the version to look for- please let me know if this does not solve your issue!
ddhsoftwareadmin
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Re: iOS CSV Upload Crash

Postby krose » Sun Sep 09, 2018 4:21 pm

Yes, the update did fix the bug. Thanks!
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