DDH Software, LLC Making a big world smaller






Return to Knowledgebase Home
Question: Why can't a HanDBase PDB file be saved from gMail into HanDBase for Android on my device?
Product: Article Number: 380Creation Date: 10/14/2010
Answer:
The gMail app delivers the file to our application in a HTML encoded form, not in a binary form.  At this time, we believe this to be a bug and are looking for a workaround or a fix from Google for this.  

In the interim, to save your PDB file attachment to HanDBase from gMail, try accessing your gMail account from the web browser.  Attachments saved there are encoded and hence imported/synced properly to HanDBase.

Sorry for the inconvenience!

This article has been viewed 6287 times.

Return to Knowledgebase Home