Sync problem

Discuss HanDBase running on Mac OSX computers, as well as conduits.

Sync problem

Postby MHF NE7 » Wed Apr 07, 2021 2:28 pm


I have an iPhone 12 Pro, iOS 14.4.2, HanDBase for iPhone 4.9.079 2018.9.23.1, HanDBase to Desktop 4 (Mac OS), version I have added and updated a couple records on the Mac end. When I sync, I get all the proper messages, but the changed and added records do not appear. I have the sync settings to "Desktop Data Overwrites Handheld"

The MacOS log is:
04-07-2021 15:23: Synchronizing with User: MikeiPhone12Pro
04-07-2021 15:23: Version:
04-07-2021 15:23: Backing up new images on MikeiPhone12Pro...
04-07-2021 15:23: Backed up 0 images
04-07-2021 15:23: Backing up Forms on MikeiPhone12Pro...
04-07-2021 15:23: Backup Forms 1
04-07-2021 15:23: Backup Forms - got list of forms
04-07-2021 15:23: Backed up 0 Form Files
04-07-2021 15:23: Desktop Database file for: Slide Rules is now part of a shared sync in a different folder, archiving old file
04-07-2021 15:23: Reading Shared Database Settings for: Slide Rules
04-07-2021 15:23: Database: Slide Rules Sync Mode: Synchronize
04-07-2021 15:23: Getting iPhone Database: Slide Rules...
04-07-2021 15:23: Getting iPhone Database: Slide Rules...OK
04-07-2021 15:23: Sync Complete
04-07-2021 15:23: -----------------------------------------------------------------------------------

I have attached a screen shot on the log from my iPhone.

I also tried syncing the same database to my iPad Pro 11", iPadOS 14.4.2 with the same result. Records are not updating, but the update appears to work.

Hopefully there is an easy fix or I am doing something dumb.

Thank you for your help.
iPhone log
IMG_42FB73A606E1-1a.jpg (114.11 KiB) Viewed 9918 times
Posts: 25
Joined: Sat Dec 03, 2011 7:51 pm

Re: Sync problem

Postby curtterp » Thu Apr 08, 2021 3:40 pm

I have been trying to recreate your issue, but have not been able to.

Can you post a screenshot of the sync settings for the database, please?
Have a good day

I am not a DDHSoftware employee, just a long time HanDBase user.... from Palm to Windows Mobile to Android, to iOS. Thanks to DDH, the database files transferred to each platform without a problem.
Posts: 824
Joined: Tue May 26, 2009 6:41 pm
Location: Northern IL

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