ios 14.5 not syncing - connect to wifi

Discussion of the version of HanDBase that runs on the iPhone and iPod touch devices. This includes the synchronization conduits as well.

ios 14.5 not syncing - connect to wifi

Postby gsman » Fri Apr 30, 2021 10:56 am

is there an incompatibility with IOS 14.5?
I am no longer able to sync my database - Please connect to wifi......
Ran all of the troubleshooting for not connecting - still unable.
gsman
 
Posts: 66
Joined: Tue Jun 02, 2009 9:53 am

Re: ios 14.5 not syncing - connect to wifi

Postby curtterp » Fri Apr 30, 2021 1:24 pm

gsman wrote:is there an incompatibility with IOS 14.5?
I am no longer able to sync my database - Please connect to wifi......
Ran all of the troubleshooting for not connecting - still unable.



I am having no issues with syncing with iOS14.5 installed. I was able to sync with my Mac and Windows computers.

Based on the partial error message, it sounds like the iPhone is having issues with your wireless network. I know that you through troubleshooting, but let's give it one more try. I am assuming that this is your home network, not your work network. If it is your work network, you need to make sure that your iPhone has permission to connect to the work network.

  • Press Settings->Wi-Fi
  • You should see a checkmark next to your network. If you do not see a checkmark next to any network, then there is a connection issue to the network.
  • Press on the information icon (circle with an 'i' in the middle). Then press on 'Forget This Network'
  • Press on Forget on the confirmation screen.
  • Turn off Wi-Fi
  • Wait about 30 seconds, then turn Wi-Fi back on again.
  • Look for your network. Press on the Network name.
  • Enter the network password
  • The network should move to the top of the list just below the Wi-Fi with a checkmark.
  • Open HanDBase on your iPhone
  • Press on the Desktop Connect icon
  • You should see an IP address that is on your network.

If you are not seeing an IP address, or you get errors that you cannot resolve, let me know where the error is happening and the full error message.

Good Luck
Have a good day

Curt
I am not a DDHSoftware employee, just a long time HanDBase user.... from Palm to Windows Mobile to Android, to iOS. Thanks to DDH, the database files transferred to each platform without a problem.
curtterp
 
Posts: 793
Joined: Tue May 26, 2009 6:41 pm
Location: Northern IL

Re: ios 14.5 not syncing - connect to wifi

Postby gsman » Wed May 05, 2021 10:20 am

Hi Curt:
First off....... Geeezzzz I see you joined the forum about the same time I did...... This has got to still be one of my best all time apps......and my most used.
I thought I responded back to this.... I discovered - about the same time I also turned on a VPN on my phone..... stopped the VPN and Voila - all is good.
Thanks
gsman
 
Posts: 66
Joined: Tue Jun 02, 2009 9:53 am

Re: ios 14.5 not syncing - connect to wifi

Postby curtterp » Wed May 05, 2021 1:24 pm

gsman wrote:Hi Curt:
First off....... Geeezzzz I see you joined the forum about the same time I did...... This has got to still be one of my best all time apps......and my most used.
I thought I responded back to this.... I discovered - about the same time I also turned on a VPN on my phone..... stopped the VPN and Voila - all is good.
Thanks


Glad to hear that you found the issue. VPN was about the only thing I didn't think of.

Yes, I have a couple of databases from my Palm V days. Although HanDBase is no longer on my daily app list, I still use it from time to time. I have used it with a Palm, Windows Mobile Device, Android, and iPhone. I also have purchased the Windows and Mac Desktops.

So yeah, I am an old user in more ways than one.
Have a good day

Curt
I am not a DDHSoftware employee, just a long time HanDBase user.... from Palm to Windows Mobile to Android, to iOS. Thanks to DDH, the database files transferred to each platform without a problem.
curtterp
 
Posts: 793
Joined: Tue May 26, 2009 6:41 pm
Location: Northern IL


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