ddhsoftware.com

I searched for "cannot create file" error message in the Knowledge Base. Results generally don't seem to apply to my situation.

I was cleaning up some old files and moved some HanDBase files around outside of the applications. This is probably the genesis of my problem. I now have the approximately 15 pdb files that I use in a single location and cannot sync any of them with the smartphone/tablets that I used to collect the information. A sample of the error message details follow the "cannot create file" is c:\users\Dennis\Documents\HandDBase\DennisNoteGalaxy3\Bibliography.pdb. I receive a variation of this message for each file, with the differences being the folder in which each used to reside.

I can open each on the desktop (Win 10) and save and rename. I've copied the file in question from the tablet/smartphone (Android) to my hard drive and performed a merge. Still won't sync. Suspecting that the file path was the issue I opened each and re-associated it with the Android device. Still no joy. I then tried to reinstall the DB from the desktop to the smartphone/tablet. I receive an error that it can't be installed, no further details.

Any suggestions?
Respectfully,
Dennis

Hello,

I apologize for missing this message. Are you still encountering this issue? If so, please delete the current sync partnership and let the sync recreate the files on the handheld on your computer. It will place them in the correct location on the desktop.

Brian,
Thank you. Work got in the way of resolving, but I've been able to apply your suggestion and can now sync my DB. Thank you.

When HanDBase writes to my HanDBase file on my Android 8.1 phone, the .pdb, I understand that I can't open the file from outside the app. Here is my problem, I have created databases on my phone for years as well as forms and then sent them by email to my husband also running Android and the stored them in the proper HanDBase folder on his phone. When he went to open them, what appears to have been an installer similar to the one that pops up when downloading a template popped up ans did the install, but now that no longer happens. Help

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